Branch Setup

Add a new location, configure its settings, and assign staff in under 5 minutes.

Adding a new branch

1
Go to Settings → Branches
Click Add Branch.
2
Fill in branch details
Enter the branch name, physical address, phone number, and tax settings.
3
Configure receipt settings
Set the receipt header (business name, NTN, STRN) and footer message for this branch.
4
Set the menu
Choose whether this branch uses the master menu or a customised version. You can hide specific items or set branch-specific prices.
5
Assign staff
Go to Staff and set the branch assignment for relevant team members.
6
Install the Cashier POS
Download the app on the branch tablet, log in with the staff Employee ID and 6-digit PIN assigned to this branch, and select the branch on first launch.

Branch settings reference

Setting	Description
Branch Name	Display name — shown on the POS, dashboard, and reports
Address	Printed on all receipts from this branch
Tax Rate (%)	GST rate applied to all orders at this branch
Currency	PKR by default — contact support for other currencies
Receipt Footer	Custom message at the bottom of every receipt (e.g. thank you message)
Timezone	Set correctly for accurate hourly analytics

Branch-specific menu configuration

From the master menu, you can control per branch:

Item visibility — show or hide specific items at this branch
Branch pricing — override the master price for a specific branch
Availability schedule — automatically show or hide items at certain times

Terminal setup

Each physical tablet is a terminal. A branch can have multiple terminals for high-volume locations. Each terminal runs its own till session. All terminals at the same branch share the same menu and inventory.

On Enterprise plans, you can run a dedicated terminal for a drive-through, counter, or specific service area — each with its own till session and cashier.

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